License, Trial & Renames
How the trial works, what a rename buys, activating your license, moving to a new computer, and managing your plan.
Everything operational about trials, plans, and licenses in one place. For prices and choosing a plan, see pricing; this page is about how it all works once you're in.
Managed and Self-Managed trials#
| Managed subscription | Self-Managed | |
|---|---|---|
| Where it starts | In the app, after an email code, on Mac and Windows | In the app, with your email, on Mac and Windows |
| What's included | 30 renames with no time limit; choose a plan and add a card for 70 more and a 14-day trial | 30 renames, no time limit |
| Payment | No card to start. Adding one includes choosing a plan and monthly or annual billing | No card needed |
| AI | NameQuick's AI | Your own API key or a local model; works with every supported provider and local engine |
During the trial you have the full product: Smart Rename, Presets, Watch Folders, Rules, and Content Search.
The 30 starter renames last until used. If they run out, Managed renaming pauses, while History, Presets and settings remain available.
After adding a card and choosing a plan and billing period, the first regular charge is scheduled after 14 days unless you explicitly start the subscription early. Using the trial renames before then pauses renaming and does not automatically start billing early.
Unused starter credits share the trial meter with the additional 70, so the two grants total 100 renames; the additional 70 require a card.
What a rename is (Managed plan)#
On the Managed plan and during the trials, one rename = one successfully generated name suggestion. The rename is counted when the suggestion is created, before you apply it.
| Situation | Counts as a rename? |
|---|---|
| NameQuick can't produce a suggestion (failed processing) | No |
| A suggestion you reject | Yes |
| A suggestion created but not applicable on disk | Yes |
| Applying a saved suggestion | No: no AI call runs |
| Renaming the same file again | Yes, because the AI runs again |
| Test this Preset | No: free, uses no renames |
Renames reset with each billing period and don't accumulate month to month. Annual plans receive the full year's renames upfront. Your plan and renewal date are visible in SettingsBilling.
After the trial, renames only exist on the Managed plan. With the Self-Managed license you pay your AI provider directly (your own key) or nothing at all (local models), and NameQuick never meters you.
Caution
Your provider may still bill every call, including Preset tests and failed calls. Settings → Usage shows an on-device estimate of token usage per provider; your provider's bill is what counts.
Activating your license#
Managed subscription
Sign in with the email you used at checkout, during setup or through Activate existing access. There is no key to copy.
Self-Managed license
After purchase you receive a license key. Choose Use a license key, paste it into License key, and click Activate. The license covers one device, on Mac or Windows. Settings → Account shows whether your updates are included for life or until a date.
Changing or canceling a plan#
| Where | What you do there |
|---|---|
| Settings › Billing | See your Active plan, compare tiers under Compare all plans, and use Switch to this plan. For payment details and cancellation, use Manage or cancel subscription to open the Customer Portal, which is also linked from your purchase emails. |
| Settings › Account | Shows whether Self-Managed updates are included for life or until a date. Deactivate a device here before moving to a new computer. |
| Settings › Usage | Self-Managed: on-device estimate of token usage per provider. |
You can upgrade rename tiers, switch billing period, or cancel anytime (you keep access through the period you paid for). Switching between Managed and Self-Managed is straightforward too; see the pricing FAQ for plan-change and refund specifics.
Moving to a new Mac#
Self-Managed licenses are tied to one active device. Before switching: on the old computer open SettingsAccount and click Deactivate for that device, then activate on the new one with the same key.
If you see This license is already active on another computer, the key is still active elsewhere. Deactivate it there, or free the device slot in the Customer Portal through Manage device activations. If that computer is gone (dead drive, sold machine), email support and we'll sort it out.
Working offline#
Managed needs an internet connection to create name suggestions. A Self-Managed license is checked online and keeps working offline for up to 7 days after a successful check; after that, connect briefly so it can check again. Local models analyze files on your device, but you still need a valid license, and downloads and updates need the internet.
Setapp
Using NameQuick through Setapp? There's nothing to buy or renew in the app: Settings → Account shows Licensed through Setapp, and billing, renewals, and cancellation are managed in your Setapp account.
Something not covered here? Troubleshooting handles errors; for anything account-related, support@namequick.app answers fast.