Terms and Conditions

#1. Provider

NameQuick is provided by:
Josef Moucachen, trading as Synthropy
Overhoeksplein 3
1031 KS Amsterdam
Netherlands
Chamber of Commerce (KvK): 94099660
Email: support@namequick.app

#2. Scope and acceptance

These terms form the supplier agreement between you and NameQuick for the software, license, updates, support, and any managed service you use. You accept them when you start a trial, purchase a license or subscription, create an account, or use NameQuick after being shown these terms.

You must be legally able to enter into this agreement. If you use NameQuick for an organization, you confirm that you are authorized to bind that organization.

#3. Plans and trials

• Trial: Trial length, included usage, and whether payment details are required are shown before the trial starts.
• Self-Managed: A one-time license for the number of devices shown at checkout. You provide a supported AI provider account or use a supported local model.
• Managed: A recurring plan that includes managed AI processing within the usage allowance shown at checkout.

Current prices, billing periods, usage allowances, and plan features are displayed before you order and form part of your agreement. “Lifetime updates” for a one-time license means updates generally released for that NameQuick edition while the product remains commercially maintained. It is not a promise of perpetual development or compatibility with every future operating system.

#4. License

Subject to these terms and payment of applicable charges, we give you a limited, non-exclusive, and non-transferable right to install and use NameQuick for your own personal or internal business purposes on the licensed number of devices.

You may not resell, sublicense, rent, share license credentials, bypass technical limits, or reverse engineer NameQuick except where applicable law expressly allows it.

#5. Your responsibilities

You are responsible for:

• using compatible hardware, macOS or Windows, and provider accounts;
• keeping suitable backups of files before processing them;
• reviewing proposed names, moves, extracted data, and duplicate decisions;
• ensuring that you have the right to process the files you submit; and
• protecting your account, license key, API keys, and device access.

#6. AI processing

AI output can be incomplete or incorrect. NameQuick provides review and undo tools, but you remain responsible for checking output before relying on it. NameQuick does not provide legal, accounting, tax, medical, or other professional advice.

In Self-Managed mode, your chosen AI provider's terms, pricing, availability, and data practices apply to its service. In Managed mode, we select and operate the disclosed processing providers. More information is available in our Privacy Policy.

#7. Checkout and payment

Polar Software, Inc. acts as merchant of record and authorized reseller for purchases completed through Polar Checkout. Your payment, tax, invoice, and checkout transaction are governed by the Polar Buyer Terms. These NameQuick terms remain the supplier agreement governing your right to use the product.

Prices, taxes, currency, payment method, renewal frequency, and the total amount due are shown before you confirm an order.

#8. Subscriptions and cancellation

A Managed subscription renews for the billing period shown at checkout until cancelled. If a paid trial converts automatically, the conversion date and recurring price are shown before you start it.

You can cancel from the account or customer-portal controls made available with your purchase, or by contacting support@namequick.app. Cancellation stops future renewals. Unless a refund or mandatory law requires otherwise, access continues until the end of the paid billing period.

#9. Withdrawal and refunds

Consumers may have a statutory right to withdraw from a distance contract. For immediately supplied digital content, that right may end only where the legally required prior consent, acknowledgement, and confirmation have been provided. Nothing in these terms waives a right that cannot lawfully be waived.

In addition, NameQuick offers the refund period stated on the pricing and checkout pages. Refund requests can be sent to support@namequick.app and are processed through Polar where applicable.

#10. Delivery and activation

Digital delivery normally begins after checkout or trial activation. You are responsible for entering accurate account and contact information. Contact support if a paid license or managed entitlement is not activated within a reasonable time.

#11. Conformity, updates, and support

We will provide NameQuick in conformity with the agreement and supply updates, including security updates, where required by applicable law. If the product is faulty or not as described, you may be entitled to correction, replacement, a price reduction, or termination under mandatory consumer law.

Support is available at support@namequick.app. Beta features may be less stable and will be identified as beta or preview where relevant.

#12. Acceptable use

You must not use NameQuick to break the law, infringe another person's rights, distribute malware, gain unauthorized access, overload the service, or evade plan, usage, or security controls.

#13. Privacy

Our Privacy Policy explains how we process personal data. When you use your own AI provider, you are also responsible for reviewing that provider's privacy terms and for having a lawful basis to send files to it.

#14. Availability and changes

We may maintain, improve, or change NameQuick. We will not materially reduce a paid service during its current billing period without a valid reason. For continuous digital services, we will give reasonable advance notice of material changes where required and explain any right to terminate.

Third-party AI providers, operating systems, and internet services can change or become unavailable. We will use reasonable efforts to keep supported integrations working but cannot control those third parties.

#15. Intellectual property

NameQuick, its software, design, documentation, trademarks, and related materials remain owned by us or our licensors. You retain ownership of your files and the rights you already hold in them.

#16. Liability

Nothing in these terms excludes or limits liability for fraud, intent, gross negligence, death or personal injury caused by negligence, or any liability that cannot legally be limited. Your mandatory consumer rights remain unaffected.

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the agreement was made, or for business losses suffered by a consumer. Business users are responsible for backups, business continuity, and verification of AI-generated output.

#17. Suspension and termination

You may stop using NameQuick at any time. We may suspend access where reasonably necessary to address non-payment, security risk, unlawful use, or a material breach. Where appropriate, we will provide notice and a reasonable opportunity to remedy the breach.

On termination, your license or managed entitlement ends, but provisions that by their nature should survive will remain in effect. Termination does not remove rights or remedies that arose before termination.

#18. Governing law and disputes

Dutch law applies. If you are a consumer, this choice does not deprive you of mandatory protections available under the law of your country of residence. Courts are determined by applicable law; these terms do not restrict a consumer's statutory right to bring a claim in a competent court.

Please contact support@namequick.app first so we can try to resolve a complaint directly. We are not willing or obliged to participate in proceedings before a consumer arbitration board unless applicable law requires otherwise.

#19. Changes to these terms

We may update these terms for legal, security, technical, or product reasons. The current version and effective date will be published here. Material changes affecting an active subscription will be communicated in advance where required. Changes do not retroactively remove rights already acquired.

#20. Language and contact

These terms are available in English and German and are intended to have the same meaning. Mandatory consumer law takes precedence over any inconsistent wording. Questions can be sent to support@namequick.app.