Heft terms of service

Heft is provided by Josef Moucachen, trading as Synthropy, Piraeusplein 75, 1019 NM Amsterdam, Netherlands, KvK 94099660, VAT ID NL005265505B72 ("Heft", "we").

Heft is for businesses only: companies, sole traders and freelancers, for their business. It is not for consumers. By signing up you confirm that you act for a business and that you may bind it to these terms. Where these terms say "you", they mean that business.

Heft collects your company's receipts and invoices (from email, Gmail, files you drop and supplier websites), takes in its bank payments (from statements you upload or from your bank's interface), reads them with AI models, matches receipts to payments, keeps the books, and prepares VAT figures and exports for you or your tax adviser. What each plan includes is described on the plan page in the app.

Heft is software, not a tax adviser, accountant or lawyer. It gives no tax or legal advice, and it does not file returns with any tax office for you. Where Heft explains a rule, that is general information to help you decide, not advice on your situation.

Heft uses AI models, and they can be wrong: a receipt can be misread or matched to the wrong payment. That is why Heft asks before it books something it is not sure of, keeps every change traceable, and lets you undo a booking until the month is locked.

Each person signs in with their own email address. The person who signs up becomes your company's first director in Heft, and can invite others. You decide who has access, and you are responsible for what the people you invite do in Heft. Keep access to your email account safe, since sign-in codes are sent there.

When someone in your company approves a step in Heft, such as a match, a booking or locking a month, that approval counts as your company's. Heft records who approved what, when, and the text they were shown.

You remain responsible for your company's bookkeeping and tax duties: that the records are complete and correct, that your returns are filed on time, and that your bookkeeping meets the rules of your country (in Germany the GoBD, including your own description of how your bookkeeping works, the Verfahrensdokumentation). Check what Heft proposes before you approve it, and before you or your adviser file anything based on it.

Heft helps you meet these duties: it keeps original files unchanged for 9 years, records every change with who, when and why, and lets you export everything at any time.

Heft can read from services your company uses, such as your bank, Gmail or a supplier's website, when you connect them. Heft reaches them on your behalf and only for what you connected them for. Their own terms apply between you and them. We cannot guarantee that a connected service keeps working with Heft, since its provider can change or stop it.

Only give Heft access keys and logins you are allowed to use for your company.

The plans and their monthly prices are shown in the app before you choose one: Receipt agent, €49 a month for up to 150 payments a month, and Receipt agent Plus, €99 a month for up to 300. A company in the euro area pays in euros; any other company pays the same amount in US dollars. Prices exclude VAT or sales tax, which is added where it applies.

Payment runs through Polar (Polar Software Inc., USA), which sells Heft's plans to you as merchant of record: Polar is the seller on your invoice, charges the VAT and takes the payment, under Polar's terms for buyers. These terms govern your use of Heft. Payment is monthly in advance. If a payment fails and is still unpaid 14 days after we told you, we may pause your company's access until it is paid. While paused, you can still export your records.

We may change prices for the next billing period. We tell you at least 30 days before; if you do not agree, you can cancel before the new price applies.

There is no trial period and no minimum term: the contract runs month by month. You can cancel in the app at any time, with effect from the end of the month you have paid for. A month you have paid for is not refunded, in whole or in part, unless the law, these terms or the data processing agreement say otherwise.

We can end the contract with 30 days' notice. Either side can end it at once if the other seriously breaks these terms and does not put it right within 14 days of being told, or straight away if the breach cannot be put right, such as misuse that puts others' data at risk.

When the contract ends, Heft ends your connections and deletes their access keys at once, and stops collecting and booking. Your receipts and books stay readable and exportable until the legal period for keeping them ends, and are then deleted, as the data processing agreement says. You can ask for a full export earlier, and for earlier deletion of what we are not ourselves required to keep. Original files are the exception: a retention rule keeps them until their 9 years have passed.

Your company's data stays yours. You give us the right to process it only as far as needed to provide Heft to you, under the data processing agreement and the privacy policy. We do not sell it, do not use it for advertising, and neither we nor our AI providers train AI models on it.

Both sides keep confidential what they learn about the other's business through Heft, unless it is public or the law requires disclosure.

Heft, its software and its texts remain ours. You may use them for your business as long as the contract runs.

Do not use Heft to break the law, to process data you are not allowed to process, to attack or overload Heft or the services it connects to, or to try to reach other customers' data. Do not resell Heft or give access to people outside your business, other than your own tax adviser. If someone does, we may block that access, and we tell you why.

We work to keep Heft available and your data safe, but we do not promise a set uptime. Sometimes Heft is down for maintenance or because a provider it relies on fails. We may improve and change Heft. If a change takes away something important your plan includes, we tell you at least 30 days before, and you may cancel with effect from that change.

Our total liability for each contract year is limited to the fees your company paid for Heft (through Polar) in the 12 months before the event that caused the damage. We are not liable for indirect damage, such as lost profit or lost savings, or for taxes, interest or penalties that follow from figures you approved or filed, as far as the law allows.

Where we are only slightly negligent, we are liable only if we break a duty the contract's purpose depends on, and then only for the damage that was typical and foreseeable when the contract was made.

None of these limits applies to damage caused by our intent or gross negligence, to death or personal injury, to liability under the GDPR towards the people concerned, or where the law does not allow liability to be limited.

We may change these terms. We tell your company's directors at least 30 days before a change takes effect, and say what changes. If you do not agree, you can cancel before it takes effect. Changes required by law, or that only help you, can take effect sooner. If you neither cancel nor object before the date, the changed terms apply from then; the notice reminds you of this. This does not cover prices or what your plan includes: for those, sections 6 and 11 apply.

These terms are governed by Dutch law. The competent court in Amsterdam decides any dispute. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

If one part of these terms is invalid, the rest stays in force. These terms are written in English and German; if they differ, the English text wins.

Questions: support@namequick.app.